NESCAFÉ Dolce Gusto Genio S Automatic Coffee Machine, 0.8 liters, White by Krups

Product Information

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution. Where can I buy accessories, consumables or spare parts for my appliance? Over time, limescale slows waterflow, can reduce the effectiveness of heating the water used to make your drinks and can finally clog the needle used to pierce the capsule and to deliver the water.

This is normal: as long as the capsule is not removed and discarded, it will continue to drip into the cup or the drip tray (once the cup is removed). The dripping lasts longer for coffee capsules than for creamer capsules. To stop dripping, remove and discard the used capsule after the light stops blinking. Upon removal of the capsule holder and the capsule from the machine, some water/product drops are coming out from the top of the injector capsule.Follow the instructions in your personal instruction manual for descaling your machine as techniques vary according to the model you own. If the machine has no power or if the machine can be switched-on but the pump does not start when selecting the Hot/Cold button (no noise), there is nothing that you can do and the machine must be repaired. The needle must be cleaned with the cleaning tool provided with the machine and machine must be descaled. To my taste, an espresso boost was necessary for both espresso shots on their own and as part of drinks, such as latte macchiato. (The espresso pods could be a little more flavoursome.)

It is important to assess where this leakage is coming from (water tank, capsule holder or underneath the machine). If your appliance has not been used for several months, the pump may have difficulty restarting the water flow.

When you start your machine and during the rise in water temperature, the on/off button flashes red for about 30 seconds.